DMV - Virtual Office 24.5.0

Transaction Type Value is not selected

Origin Value is not selected

DPPP Transaction Type Value is not selected

Vehicle Title Transfer

Any change of the registered owner or lienholder (legal owner) of a vehicle or vessel is considered to be a change in ownership that must be updated on the records within 10 days of the event at the Department of Motor Vehicles (DMV).

Visit https://www.dmv.ca.gov/portal/how-to-change-vehicle-ownership-htvr-32/ for additional instructions and requirements before completing the form below.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

If you are completing this form on behalf of someone else, the applicant will need to be present with you in order to complete this form.

Vehicle Registration Renewals

This web form should only be used when Online Renewal has failed or you are ineligible for Online Renewal.

Visit https://www.dmv.ca.gov/portal/vehicle-registration/vehicle-registration-renewal/ for additional instructions and requirements before completing the form below.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

If you are completing this form on behalf of someone else, the applicant will need to be present with you in order to complete this form.

Commercial Driver's License Medical Report Update

A valid (original or copy) approved federal Medical Examination Report Form (MER) MCSA-5875 form and Medical Examiner’s Certificate Form (MEC) MCSA-5876 completed by a United States (U.S.) licensed doctor of medicine (M.D.), licensed doctor of osteopathy (D.O.), licensed physician's assistant (P.A.), registered advanced practice nurse (APN), or licensed doctor of chiropractic dated within the last 2 years must be submitted every 2 years for current Commercial Driver's License holders. Drivers who hold certificates to drive school buses, School Pupil Activity Bus Certificate (SPAB), youth buses, General Public Paratransit Vehicle (GPPV), or farm labor vehicles must have their medical examinations completed by licensed doctors of medicine, licensed physician's assistant, registered advanced practice nurse, or a chiropractor who is listed on the National Registry of Certified Medical Examiners (CVC §12517.2).

A medical report dated within the last 2 years is required every 2 years after initial Commercial Driver's License (CDL) issuance. If your CDL is expired, suspended, or lost, do not use this application.

View additional instructions here: General Instructions

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

Replacement Title Application

This web form should only be used to request a replacement California Certificate of Title.

The replacement title will be mailed to the address on record. If you have moved, you will either need to change your address with us online or submit a change of address form with your Application for Replacement or Transfer of Title (REG 227). If you change your address online, please wait approximately 3-4 days before submitting this request to ensure your record was updated.

Visit https://www.dmv.ca.gov/portal/htvr-10/ for more information on replacement titles.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

If you are completing this form on behalf of someone else, the applicant will need to be present with you in order to complete this form.

Original Disabled Person Parking Placard

This web form should only be used to request an original California Disabled Person Parking Placard. Visit Disabled Person Parking Placards and License Plates for more information on disabled placards.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

If you are completing this form on behalf of someone else, the applicant will need to be present with you in order to complete this form.

Replacement Disabled Person Parking Placard

This web form should only be used to request a replacement California Disabled Person Parking Placard. Visit Disabled Person Parking Placards and License Plates for more information on disabled placards.

A replacement Disabled Person Parking Placard will be mailed to the address on record. If you have a change of address, please complete DMV 14 - Change of Address and upload an electronic copy on the Additional Documents tab.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

If you are completing this form on behalf of someone else, the applicant will need to be present with you in order to complete this form.

Dishonored Check Payment

This form is to start your payment after receiving a dishonored check letter.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

Planned Non-Operation

This form is to place your vehicle on planned non-operation (PNO).

Planned non operation (PNO) means that the vehicle will not be driven, towed, stored or parked on public roads or highways for the entire registration year. DMV will accept PNO filings up to 60 days before registration expires or up to 90 days after the registration expires.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

Reissue Fees Transaction

This form is to check your eligibility for a Reissue Fees Transaction. After submitting your information, you will receive an email within one (1) business day regarding your eligibility. If you are eligible, you will receive a payment request.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

Commercial Driver's License (CDL) Training Certification

This form is to submit your CDL Training Certificate (DL 1236). California residents applying for an original CDL (Class A or B) must complete a minimum of 15 hours of behind-the-wheel training prior to the issuance of a CDL.

You may navigate this form with the back and next buttons at the bottom or the labeled tabs at the top.

Environment

PNO?

VRIR Bypassed

Does the applicant have a California Driver's License (DL) or Identification (ID) card? Value is not selected

QR code expired. Please generate a new QR code.

Please scan with CA DMV Wallet app. This QR code will expire after 15 minutes.

Show Instructions

1. On a phone? Open the CA DMV Wallet app, then return and tap on the QR code. Tap on Open with CA DMV. Tap Accept to allow credential transfer, then tap OK and return to the browser.

On a computer? Scan the QR code with your CA DMV Wallet app.

mDL Scan QR Code Instructions

2. After scanning the QR code, accept the sharing of information.

mDL Accept Info Sharing

(How do I do it?)

I have scanned the QR code and agree to share my information with the California DMV.

mDL Check Required

mDL received. Please continue with your application.

Please continue with your submission and submit your DL card photo in the Transaction Documents section.

Please continue with your submission and submit your other Identity Documents in the Transaction Documents section.

Applicant Information

If you are submitting this application on behalf of someone else, enter the applicant’s name and address below as it should appear on their new registration card and title. Any auto generated documents need to be electronically signed by the applicant.

If you are submitting this application on behalf of someone else, enter the applicant’s name and address below as it appears on their registration card and title. Any auto generated documents need to be electronically signed by the applicant.

If you are submitting this application on behalf of someone else, enter the applicant’s name and address below as it appears on their placard identification card. Any auto generated documents need to be electronically signed by the applicant.

If you are submitting this application on behalf of someone else, enter the applicant’s name and address below.

Last

Last

First

First

Middle

Phone

Email

Email Match

LexisNexis Email Validation

Address line 1

Address line 2

City

State Value is not selected

Zip

Please fill in Address Line 2 with your state/territory.

We found an existing case for an identical request made by you previously. A new request may not be submitted at this time. You may instead review the emails you have already received in relation to the case listed below and reply with any requested information. Additionally, you may request a new email to be sent to you with the button below.

Case Number	Case Status	Next Steps

Hard Stop

Need to get in touch with DMV technicians but can't locate the last email received?

A new email has been sent to .

VTT

Transaction Documents

This section guides you to upload documents to complete your transaction. Depending on your answer to a question below, you may be presented with a link to useful information and document templates. It will also specify the file to upload.

You may click the “Select Files” button to upload the specified files. You may attach .PDF or image files of 10 MB or less.

How to transfer ownership

Do you have the California Certificate of Title? Value is not selected

California Certificate of Title * (Images of the front and back are required)

Make sure each uploaded image is:

On a flat surface
Clear and readable
Showing all four corners

DO

IMAGE-ID: Sample title (Front-DO)

DON'T

IMAGE-ID: Sample Title (Front-DONT)

Please upload your California Certificate of Title (Front).

DO

IMAGE-ID: Sample title (Back-DO)

DON'T

IMAGE-ID: Sample Title (Back-DONT)

Please upload your California Certificate of Title (Back).

Please upload your REG 227 - Application for Replacement Title. * (Images of the front and back are required)

Make sure each uploaded image is:

On a flat surface
Clear and readable
Showing all four corners

DO

IMAGE-ID: Sample REG 227 (Front-DO)

DON'T

IMAGE-ID: Sample REG 227 (Front-DONT)

Please upload your REG 227 - Application for Replacement Title (Front)

DO

IMAGE-ID: Sample REG 227 (Back-DO)

DON'T

IMAGE-ID: Sample REG 227 (Back-DONT)

Please upload your REG 227 - Application for Replacement Title (Back)

Please upload your REG 4017 Side B - Permanent Trailer Identification Application.*

Please upload your REG 4017 Side B - Permanent Trailer Identification Application

How did you acquire the vehicle? Value is not selected

Please fill out the Statement of Facts (REG 256) section on the next screen and sign the provided form after submission.

You are the next of kin to the Registered owner of a vehicle titled in California who has been deceased for 40 days and more, and the value of the decedent’s property in California does not exceed $150,000? Value is not selected

Please upload your REG 5 - Affidavit for Transfer Without Probate California Titled Vehicle or Vessel Only. *

IMAGE-ID: Sample REG 5

Please upload your REG 5 - Affidavit for Transfer Without Probate California Titled Vehicle or Vessel Only

Please upload the death certificate of the previous owner.*

Death Certificate

We were unable to find a valid smog test in our system. Please note that it may take up to 2 business days for the SMOG certificate to update the DMV systems.

Did you obtain smog certification for the vehicle within the last 90 days? Smog Exemptions*

Did you obtain smog certification for the vehicle within the last 90 days? Value is not selected

IMAGE-ID: Sample SMOG

Please upload your Smog Certification.

Please fill out the Statement of Facts (REG 256) section of this application and sign the provided form after submission.*

Please note that it takes up to 2 business days for the SMOG certificate to update the DMV systems. You may pay the registration renewal dues to avoid late fees but your transfer will not be completed till we receive the results. If we do not receive the SMOG certificate in the next few days, you will be required to provide the certificate via email (per instructions to be provided to you).

VRR

Transaction Documents

This section guides you to upload documents to complete your transaction. Depending on your answer to a question below, you may be presented with a link to useful information and document templates. It will also specify the file to upload.

You may click the “Select Files” button to upload the specified files. You may attach .PDF or image files of 10 MB or less.

Have you tried requesting planned non-operation via Online Renewal? Value is not selected

This web form should only be used when Online Renewal has failed or you are ineligible for Online Renewal. Using DMV’s Online Renewal will get you your sticker and registration card faster than the DMV Virtual Field Office.
The DMV Virtual Field Office is designed for more complex transactions that would normally require a DMV Field Office visit. It is an interactive transaction with a DMV agent, conducted via email, phone, or chat.

Do you have a reason to request a waiver on any penalties and/or fees? Value is not selected

An e-signature will be required on our generated Statement of Facts (REG 256) to complete your application. Failure to electronically sign the document will result in the cancellation of your application.*

What is your reason to request a waiver of fees?

Did you have a change in address since you last registered or renewed your vehicle? Value is not selected

Please upload your DMV 14 - Change of Address. *

IMAGE-ID: Sample DMV 14

Please upload your DMV 14 - Change of Address

Congratulations! Your vehicle is eligible for DMV's expedited Online Renewal. This is an automated service and will ensure prompt processing of your vehicle registration renewal.

Please click here to be taken to Online Renewal.

VRIR Hard Stop

Do you have the Registration Card? Value is not selected

IMAGE-ID: Sample REG Card

Please upload a copy of your Registration Card.

If you don’t have the registration card, please upload a copy of your Renewal Billing Notice, Notice of Incomplete Renewal, or Notice of Delinquent Registration.

Our system indicates that your vehicle does not have insurance. Please enter your Insurance NAIC and policy number. You have three (3) attempts to validate with NAIC and policy number before you will be required to upload your proof of insurance.

Your NAIC and policy number can be found on your insurance card.

IMAGE-ID: Policy Number and NAIC Number can be found on your insurance card.

For information on vehicle insurance requirements, please visit: https://www.dmv.ca.gov/portal/vehicle-registration/insurance-requirements/

Insurance NAIC Number

Insurance Policy Number

Insurance Check

Attempts Remaining

Insurance NAIC Number

Insurance Policy Number

Insurance verified. Thank you.

Do you have evidence of current insurance for the vehicle? Value is not selected

Please upload your proof of vehicle insurance.

Insurance is required to drive or park your vehicle on California’s roads. If there is no evidence of insurance associated with your vehicle, we will ask you for it later. We won’t be able to issue your sticker and registration card without it. Go ahead and continue with the application.

We were unable to find a valid SMOG test in our system. Please note that it may take up to 2 business days for the SMOG certificate to update the DMV systems.

Did you obtain smog certification for the vehicle within the last 90 days? Value is not selected

IMAGE-ID: Sample SMOG

We were unable to find a valid SMOG test in our system, please upload your SMOG ceritifcate. If you don't have a SMOG certificate, please come back in two buisness days to allow DMV systems to be upated by your SMOG station.*

Please upload your Smog Certification.

We were unable to find a valid SMOG test in our system. Please note that it may take up to two business days for the SMOG certificate to update the DMV systems. You may pay the registration renewal dues to avoid late fees but your renewal will not be completed till we receive the results. If we do not receive the SMOG certificate in the next few days, you will be required to provide the certificate via email (per instructions to be provided to you).

Please upload your Smog Certification.

Our systems curently indcates that your vehicle is due for a SMOG check. Since your renewal is due soon, you may continue this transaction to avoid late fees. However, your vehicle will still need to pass the SMOG test before we can give you your stickers and registration card. Go ahead and continue with the application.
For information on smog requirements, please visit: https://dmv.ca.gov/portal/vehicle-registration/smog-inspections/

CDL Medical

Transaction Documents

This section guides you to upload documents to complete your transaction. Depending on your answer to a question below, you may be presented with a link to useful information and document templates. It will also specify the file to upload.

You may click the “Select Files” button to upload the specified files. You may attach .PDF or image files of 10 MB or less.

Do you have the most recent completed and approved Medical Examiner Report? Value is not selected

Med Report Validation

Do you have the most recent completed and approved Medical Examiner's Certificate? Value is not selected

Med Cert Validation

Is your Medical Examiner Report and Medical Examiner's Certificate together in one file? Value is not selected

Please upload your combined MCSA 5875 - Medical Examiner Report and MCSA 5876 - Medical Examiner's Certificate.* (Images of all pages required)

Make sure each uploaded image is:

On a flat surface
Clear and readable
Showing all four corners

DO

IMAGE-ID: Sample MCSA-5875 (DO)

DON'T

IMAGE-ID: Sample MCSA-5875 (DONT)

IMAGE-ID: Sample MCSA-5876

Please upload your combined MCSA 5875 - Medical Examiner Report and MCSA 5876 - Medical Examiner's Certificate

Please upload your MCSA 5875 - Medical Examiner Report.* (Images of all pages required)

Make sure each uploaded image is:

On a flat surface
Clear and readable
Showing all four corners

DO

IMAGE-ID: Sample MCSA-5875 (DO)

DON'T

IMAGE-ID: Sample MCSA-5875 (DONT)

Please upload your MCSA 5875 - Medical Examiner Report.

Please upload your MCSA 5876 - Medical Examiner's Certificate. * (Images of all pages required)

IMAGE-ID: Sample MCSA-5876

Please upload your MCSA 5876 - Medical Examiner's Certificate.

RTT

Transaction Documents

This section guides you to upload documents to complete your transaction. Depending on your answer to a question below, you may be presented with a link to useful information and document templates. It will also specify the file to upload.

You may click the “Select Files” button to upload the specified files. You may attach .PDF or image files of 10 MB or less.

Do you have your current vehicle registration card? Value is not selected

If you don’t have your current vehicle registration card, go ahead to the next question. If we have trouble locating the vehicle, we will contact you for more information.

Did you have a change in address since you last registered or renewed your vessel/vehicle? Value is not selected

Please upload your DMV 14 - Change of Address. *

IMAGE-ID: Sample DMV 14

Please upload your DMV 14 - Change of Address

DPPP

Transaction Documents

This section guides you to upload documents to complete your transaction. Depending on your answer to a question below, you may be presented with a link to useful information and document templates. It will also specify the file to upload.

You may click the “Select Files” button to upload the specified files. You may attach .PDF or image files of 10 MB or less.

Please upload your REG 195 - Application for Disabled Person Placard or Plates * (Images of the front and back are required)

Make sure each uploaded image is:

On a flat surface
Clear and readable
Showing all four corners

DO

IMAGE-ID: Sample REG 195 (Front DO)

DON'T

IMAGE-ID: Sample REG 195 (Front DONT)

DO

IMAGE-ID: Sample REG 195 (Back DO)

DON'T

IMAGE-ID: Sample REG 195 (Back DONT)

REG 195

Please upload a copy of the front of the applicant’s California Driver's License or Identification card.

Please upload proof of true full name and date of birth with one of the below items*:

An out-of-state issued Driver's License (DL) or Identification (ID) card.
United States (U.S.) birth certificate
Valid and unexpired U.S. passport or U.S. passport card
Federal Non-Compliant DL/ID Card - Document List
AB 60 User Friendly Guide to Document Options to Obtain a California DL

Proof of true full name and date of birth

Commercial Driver's License Training Certification

Transaction Documents

This section guides you to upload documents to complete your transaction. Depending on your answer to a question below, you may be presented with a link to useful information and document templates. It will also specify the file to upload.

You may click the “Select Files” button to upload the specified files. You may attach .PDF or image files of 10 MB or less.

Have you scheduled your Behind the Wheel Commercial Drive Test appointment?

Have you scheduled your Behind the Wheel Commercial Drive Test appointment?

Yes

No

When is your scheduled Behind the Wheel Commercial Drive Test?

Please upload your completed and signed DL 1236 - CDL Training Certificate. *

DL 1236 - CDL Training Certificate

Additional Documents and Attachments

You may add up to 3 additional documents

Optionally, you may upload a copy of California Driver's License and current Vehicle Registration Card here. It is not a requirement to upload these documents and may be provided later, per request by the DMV technician, after review of this application.

If you have any other documents to upload to help with this transaction such as change of address (DMV 14), a previously issued placard, identification (ID) card, a copy of your driver's license or driver ID, a copy of your birth certificate, a copy of your permanent residency card, citizenship certificate or other acceptable proof of true full name and date of birth document, please attach them here.

Add another document

Upload Document 1

Add another document

Upload Document 2

Add another document

Upload Document 3

Formulas for SFDC (will be hidden from requester)

resultSetId

Documents List Formula

SFDC Case Origin Value is not selected

SFDC Case Type Value is not selected

SFDC Case Status Value is not selected

SFDC Case Priority Value is not selected

Priority Formula

Requester Full Name

Case Subject

Misc Information - VRR/VTT/RTT

Misc Information - CDL Med/CDL Cert

Misc Information - Dishonored Checks

Address Remove Special Characters

Street Address

Disabled Persons Parking Placard Type Value is not selected

Smog Email

isVessel

Text Set

Text Set

English

Reissue Fees

Vessel

Salesforce Key

DPPP Formula

Plate Number

Status

Dup Check Timestamp

Case Number 1

Case Status 1

Case Steps 1

Case Number 2

Case Status 2

Case Steps 2

Case Number 3

Case Status 3

Case Steps 3

Nudge API Response

Nudge Button Clicked?

SOAP API response to verify License Plate and VIN (Hidden)

Plate Upper

VIN Upper

API Plate

API Return Status

Make

Model Year

Full VIN

Trailer Indicator

Smog Check (Hidden)

Vehicle History Response

Smog Registration Due Soon

Vehicle Type

Type License

Registered Owner

Legal Owner

Registration Due > 75 Days

Registration Expiration (Date)

Smog Check (Date)

PNO Date

PNO Eligible

PYR CNO Needed?

PYR Date (Date)

Smog Due for Renewal

Smog Due (Date)

Transfer Eligible

Smog Valid Till (Date)

VHR Insurance

RTT Registration Due Soon or Expired

CCH?

VHR Response

VHR Fault Message

LOCD

CISA Insurance Verification

Insurance Date

CISA Response

Unconfirmed Code

Unconfirmed Description

Insurance Click 1

Insurance Click 2

Insurance Click 3

VRIR Check

VRIR Status

FaultCode

FaultMessage

VRIR Link

Customer/Contact API Information (Hidden)

Account Name

Account Phone

Account Email

Account Diff?

Account Created

Account Search Error Mapping

Account Creation Error Mapping

Account Id

Contact Search Last Name

Contact First Name

Contact Last Name

Contact Email

Contact Phone

Contact Street

Contact City

Contact Zip

Contact State

Contact Diff?

Contact Count

Contact Created

Contact Search Error Mapping

Contact Creation Status Code

Contact Creation Error Mapping

Contact Update Status Code

Contact Update Error Mapping

Contact Id

LexisNexis Email Search

emailStatus

emailStatusCode

emailMessage

emailBypass

DPP mDL

QR Code Source

mdl Exchange Id

mDL Access Token

mDL QR code timestamp

mDL QR check timestamp

mDL QR code still valid?

mDL QR Embed Link

mDL Status

mDL Check Error

mDL Response DoB

mDL Response DL/ID#

mDL Response Expiry Date

mDL Response First Name

mDL Response Last Name

mDL Response Jurisidiction

mDL Response Portrait

mDL Response Sex

mDL Sex Mapping

mDL Response Issuer

mDL Response Issue Date

mDL VP Token

SFDC Response Mapping

SFDC Status Code

SFDC Trace

Please review the following before submission

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Mapping Validation

Warning: We were unable to validate your email address. Please make sure that the email provided is accurate before submission; If a correction is needed, please use the Back button below or the Customer Info tab above to correct your email address. It is important to provide correct email address as this email will be used to contact you and complete your case processing.

Your Vehicle Info:

Last five VIN:

License Plate:

Your Vessel Info:

Last five HIN:

CF Number:

Please confirm and submit this request for the vessel/boat transfer. Then return to the website to complete a second title transfer case for the trailer.

For more info: https://www.dmv.ca.gov/portal/how-to-register-renew-or-transfer-a-vessel-htvr-20/

You are updating medical information for:

Driver's License Number:

You are applying for a

Your dishonored check account number:

VIN/HIN:

License Plate/CF:

Driver's License/Identification Number:

You are submitting for:

Driver's License Number:

Last Name:

Driver's License Number:

I agree to digitally sign the auto generated document(s) within one (1) hour of submission. I understand that failure to do so will cancel my application. If I am submitting on behalf of someone else, I agree that the applicant's information is accurate and understand that the applicant must sign the document. *